Service Agreement — Gig Work

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A clear short-form service agreement for one-off gig jobs, event setup, delivery, and on-demand work with defined scope, timing, and payment.

This gig work service agreement formalizes a short-term engagement between a service provider and client for a specific task or project. It helps both parties agree on scope, timing, fees, and cancellation terms for on-demand work.

When To Use

Use this template for moving help, event setup, delivery services, home repairs, photography sessions, or other single-day or short-duration service jobs that need a simple written agreement.

Template

SERVICE AGREEMENT — GIG WORK

This Service Agreement ("Agreement") is entered into on [Date] by and between:

Service Provider:
Name: [Provider Name]
Phone: [Phone]
Email: [Email]

and

Client:
Name: [Client Name]
Address: [Service Location]
Phone: [Phone]
Email: [Email]

1. SERVICE DESCRIPTION
The Service Provider agrees to provide the following service:

Service Type: [Describe the service: moving, event setup, delivery, cleaning, photography, etc.]

Scope of Work:
[Detailed description of what will be completed]

Specific Tasks or Deliverables:
- [Task 1]
- [Task 2]
- [Task 3]

Materials and Equipment:
[ ] Service Provider provides all materials and equipment
[ ] Client provides materials; Provider supplies labor
[ ] Client provides [specific materials]; Provider provides [specific equipment]

2. SERVICE DATE AND TIME
Service Date: [Date]
Service Time: [Start time] to [End time]
Service Location: [Full Address]

Estimated Duration: [Number] hours

If the service requires longer than estimated, additional time will be billed at $[Amount] per [hour/quarter-hour].

3. ACCEPTANCE CRITERIA
The service will be considered complete when:

- All agreed tasks have been completed
- Work meets reasonable professional standards
- Client approves the completed work
- [Specific quality metrics or standards]

The Client agrees to inspect the work and communicate any concerns immediately upon completion.

4. FEES AND PAYMENT
Total Service Fee: $[Amount]

Payment Terms:
[ ] Payment in full due upon completion
[ ] Payment due within [Number] days of invoice
[ ] Deposit of $[Amount] required in advance; balance due upon completion

Additional Charges:
- Hourly overage (if applicable): $[Amount] per hour
- Travel or fuel fee: $[Amount]
- Material costs: [Actual cost + markup percentage]
- [Other charges, if applicable]

Accepted Payment Methods:
[Cash, check, Venmo, PayPal, card, bank transfer, etc.]

5. CANCELLATION POLICY
Client Cancellation:

- If cancelled [Number] days or more before scheduled service: Full refund of any deposit
- If cancelled within [Number] days: Deposit is [refundable/non-refundable]
- If cancelled same day: [No refund / [Percentage]% cancellation fee]

Provider Cancellation:

If the Service Provider must cancel, the Client will receive a full refund of any advance payment and the right to reschedule at a mutually convenient time.

6. CLIENT RESPONSIBILITIES
The Client agrees to:

- Provide clear access to the service location
- Ensure adequate workspace or setup area
- Provide parking if in an urban area
- Be present at the service location during scheduled time
- Communicate any special instructions or concerns clearly

7. LIABILITY AND DAMAGE
The Service Provider will exercise reasonable care while performing services.

The Client assumes responsibility for:
- Damage caused by the Client's negligence or failure to follow instructions
- Damage to items not identified or protected before service begins
- Accidents or injuries caused by Client behavior

The Service Provider is not liable for:
- Pre-existing damage or defects
- Damage from normal wear and tear
- Accidents caused by Client's property condition

8. INDEPENDENT CONTRACTOR
The Service Provider is an independent contractor and responsible for:

- All applicable taxes and self-employment contributions
- Liability insurance (if applicable)
- Professional licenses or certifications required

9. CONFIDENTIALITY
Both parties agree to maintain confidentiality regarding:

- Client's personal information and home address
- Details about the Client's property or possessions
- Any sensitive information observed during service

10. WEATHER AND UNFORESEEN CIRCUMSTANCES
If weather, traffic, or other unforeseen circumstances prevent service completion:

[ ] Service will be rescheduled for the next available date
[ ] Client will be refunded or charged for the portion completed
[ ] [Other arrangement]

11. DISPUTE RESOLUTION
For disputes regarding service quality or payment, the parties agree to discuss the issue directly before pursuing other remedies.

12. ACKNOWLEDGMENT OF TERMS
By signing below, both parties acknowledge they have read, understand, and agree to the terms of this Agreement.

Service Provider Signature: __________________
Printed Name: ______________________________
Date: ____________________________________

Client Signature: ____________________________
Printed Name: ______________________________
Date: ____________________________________

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This template pairs well with the Freelance Starter Kit, which includes contracts, proposals, and invoice templates for freelancers and creators.

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Example

SERVICE AGREEMENT — GIG WORK

Date: March 8, 2026

Service Provider:
Name: Alex Chen
Phone: (555) 123-4567

Client:
Name: Jennifer Martinez
Address: 405 Maple Street, Apartment 3B

Service:
Moving and furniture setup assistance

Tasks:
- Load and unload moving truck (furniture, boxes, appliances)
- Arrange furniture in new apartment
- Assembly of basic furniture pieces
- Cleanup of packing materials

Date and Time:
March 15, 2026
Start: 10:00 AM
End: 4:00 PM (approximately 6 hours)

Fee:
$360 total ($60 per hour)
Additional hours beyond 6: $65 per hour

Payment:
Payment due in full upon completion
Accepted: Cash or Venmo

Cancellation Policy:
- More than 2 days notice: Full refund
- Within 2 days: $100 non-refundable cancellation fee
- Same day: No refund

Service Provider Signature: Alex Chen
Date: March 8, 2026

Client Signature: Jennifer Martinez
Date: March 8, 2026

Frequently Asked Questions

What if the service takes longer than expected?

Include overage rates in the agreement so the client knows the hourly cost if the work extends beyond the estimate.

Who pays for materials if they're needed?

Clarify upfront whether materials are included in the fee, marked up, or charged separately with receipts.

What if the client cancels at the last minute?

Define a cancellation policy with specific cutoff times and refund or cancellation fee amounts.

Is the service provider insured?

Document whether the provider carries liability insurance, especially for services involving physical labor or property access.

What if damage occurs during the service?

Clarify liability limits and that the provider is not responsible for pre-existing damage or accidents caused by the client.

Service Agreement — Gig Work

When To Use

Template

Want the complete freelance pack?

Example

Frequently Asked Questions

What if the service takes longer than expected?

Who pays for materials if they're needed?

What if the client cancels at the last minute?

Is the service provider insured?

What if damage occurs during the service?

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